How to Find and Use Your eBay Credit Card ID

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eBay Mastercard and eBay Extras Mastercard credit cards are issued by Synchrony Bank. These credit cards are for frequent buyers on eBay who want to earn rewards to use on the platform. By offering account opening bonuses and no annual fees, eBay’s credit card offers are an attractive option for eBay customers. For example, customers who spend $1,000 on eBay in one calendar year can earn 5x more rewards points for the rest of the year.

If you have an eBay credit card and want to take advantage of online banking features, follow the steps below to sign in to your account. You can connect from a computer, your mobile phone or your tablet. Also, if you need help accessing your account or with other issues, you can contact the eBay Credit Card Support team by following the instructions below.

How to Log into Your eBay Credit Card Account from a Computer

To use your eBay credit card ID, simply follow these steps.

Open a session

  1. Go to ebaymastercard.syf.com.
  2. You should see a box titled “Access your account” on the left side of the screen. Enter your username and password.
  3. If you want the platform to remember your user ID the next time you log in, check the box labeled “Remember User ID”.
  4. Click on “Secure connection”.

How to Login to Your eBay Credit Card Account from a Mobile Phone or Tablet

Because Synchrony Bank manages your eBay credit card, you will access your account through Synchrony’s mobile app, which is compatible with iOS and Android.

  1. Go to the App Store or Google Play on your mobile phone or tablet. Search for “Synchrony Bank”.
  2. Download the Synchrony Bank application on your mobile phone or tablet.
  3. Once the app has finished downloading, open it and follow the instructions to sign in to your eBay credit card account.

How to recover a lost username or password

Forgot your username or password ? Recover your information by following these steps.

  1. Go to ebaymastercard.syf.com to log in to your account.
  2. Under the “Secure Connection” button, you should see two links. If you forgot your User ID, click on the link that says “User ID”. If you have forgotten your password, click on the “Password” link.
  3. To retrieve your user ID, you will be prompted to enter your eBay credit card account number and zip code. Enter this information and follow the instructions to retrieve your user ID.
  4. To reset your password, you will be prompted to enter your user ID and postal code. Enter this information and follow the instructions to reset your password.

How to contact eBay if you’re having trouble with your account

If you’re having trouble with your eBay credit card account, follow the instructions below to contact the customer support team.

On line

  1. Go to ebaymastercard.syf.com to log in to your account.
  2. Click on the floating “Chat” icon in the upper right corner to start a conversation with the virtual assistant.

By telephone

  1. If you need further assistance or want to learn more about the eBay Credit Card, contact the service center at 1-844-435-0237.
  2. To contact Synchrony’s customer support team directly, call 877-295-2080.

What are the benefits of managing your eBay card online?

Synchrony Bank is the provider of many retail credit card programs, partnering with hundreds of thousands of customers like PayPal, Amazon.com, TJMaxx and more. Its extensive online banking resources enable eBay to offer its buyers a retailer-specific credit card backed by a major online bank.

While using an online-only bank-backed card means shoppers forgo the option of going to a physical location, online banking also offers benefits. You can use your eBay Mastercard on eBay or in your PayPal account, and you can use it anywhere Mastercard is accepted.

Your account is also accessible 24 hours a day via your online account or the Synchrony application, which simplifies the management of your card, even without a physical branch. You can make payments online or over the phone or by mail.

For frequent eBay customers, the eBay Credit Card can provide access to these online banking benefits while earning you rewards to use when shopping online on eBay.

Information is accurate as of September 8, 2022 and is subject to change.

Editorial note: This content is not provided by any entity covered by this article. Any opinions, analyses, criticisms, evaluations, or recommendations expressed in this article are those of the author alone and have not been reviewed, endorsed, or otherwise endorsed by any entity named in this article.

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