Scotiabank has advised customers to use digital banking services amid the COVID-19 outbreak at two of its local branches.
In a media statement, Scotiabank Bahamas said, âThey can continue to access a wide variety of banking services using the Bank’s digital service channels, even though the Bank faces operational challenges at two locations due to the increase in local positive cases of COVID-19.
âOn Thursday, December 30, the Bank informed that branches located at Palmdale Avenue and Freeport will be temporarily closed until January 4 following COVID-19 exposures among staff at both branches.
The statement continued, âRoger Archer, Managing Director of Scotiabank in the Bahamas, said the bank continues to urge all customers to use its digital channels.
âRetail banking customers can visit our website to register for online banking or access online banking, giving them access to money transfers, loan and bill payments,â wire transfers, account information and more at their convenience, ânoted Archer. Scotiabank Business Banking customers can sign up for Scotia OnLine for Business to access online payments so they can stay in business regardless of disruption.
âWe continue to invest significantly in our digital channels so that all of our customers can transact securely and conveniently,â added Archer.
âIn the meantime, the Senior Banker said the Bank is providing all necessary support to staff members and clients attached to affected branches who may have specific concerns due to the closures.
âDespite the challenges, we remain committed to delivering on our commitment to provide world-class banking services to all of our customers. At this time, I would like to specially thank our team members for their unwavering commitment and urge all customers to continue to observe necessary health and safety precautions at this time. “